KHC Patient Satisfaction Comments
Posted by lengler on April 26, 2010
Knoxville Hospital and Clinics receives patient satisfaction feedback on care given by our staff through a survey company called Press Ganey. Patients are able to rate their satisfaction to certain categories and questions as well as leave comments. These are patient quotes taken directly from various returned surveys.
“I have been to the Ottumwa Hospital and U of I in Iowa City. Never have I had such good treatment as I had at Knoxville Hospital. Thank you.”
“They treated me with respect, as always! (They are like family) (P.S.-None of my family works there)”
“You have an excellent facility.”
“Excellent treatment!”
“You have a wonderful staff—well trained and delightful. They’ve even called home to find out how I’m doing.”
“I live in Albia, work in Ottumwa and because of the quality of care, it’s worth the drive.”
“I’m just very pleased with the care I received!”
“I have never had any problems with all the staff. Great professionals!”
“Would never go anywhere else!!”
“Excellent nurses.”
“Very good food-wonderful people.”
“I felt I was taken care of very well! New to the area so was nice to have them there when needed.”
“I, as a parent, can say my son got the best care of anywhere around.”
