GOAL: We will be an organization of high-performing people.
MEASUREMENT: We will be at the 85th percentile in Press Ganey employee satisfaction scores by the end of FY2011.
OJECTIVES
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Develop our managers leadership skills
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Address the opportunities for improvement identified in the employee satisfaction surveys
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Reduce turnover rate
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Reward and recognize high performers
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Insure that we have a staff capable of delivering exceptional quality care
